Deleting an account is permanent. Cloud backups and synchronized store data cannot be restored after the request is completed.
Request deletion inside TindaTrack
- Open TindaTrack and sign in to the store owner account.
- Open Settings, then My Profile.
- Select Delete account and cloud data.
- Verify your email and confirm the permanent deletion request.
Request deletion without the app
Email us from the address used for your TindaTrack account. Include your account email and store name. We may ask you to complete an identity-verification step before processing the request.
What will be deleted
- your TindaTrack cloud identity and profile;
- store membership and linked-device records;
- cloud-synchronized product, category, menu, and store data;
- encrypted cloud backup files and their encryption key; and
- other cloud records associated only with the deleted account.
What may remain
Data stored only on a phone or tablet may remain on that device until its local store workspace or app data is removed. We may retain limited records where required for fraud prevention, security, accounting, tax, dispute resolution, or other legal obligations. Retained records are restricted and removed when the applicable retention period ends.
Staff accounts
Staff members should ask their store owner to remove their local staff account. A staff-account removal does not delete the store owner’s business records.
Need help?
Contact support@scripthex.com.